Friendly and helpful staff, good location, clean and comfortable rooms, convenient amenities including fridge and microwave, coin laundry available in basement.

Could not be improved in any way.

We had a fantastic stay at this hotel. The staff were very helpful, fixing up accommodation for us and making several telephone calls on our behalf. They also helped with clothes drying and provided tea cups for our room. The bed was comfortable and the room was quiet. The hotel is conveniently located next to a tram stop, which was a great way to explore the city. The hotel facilities were clean and well-maintained.

It was all superb.

La ubicación del hotel es excelente, ya que está muy cerca de la playa y en una zona muy tranquila. Además, el hotel cuenta con amplias y limpias instalaciones, incluyendo tres piscinas con cómodas hamacas y camas balinesas. El desayuno es fabuloso y ofrece diversas opciones de calidad. Por último, el personal del hotel es encantador y muy atento en todo momento.

Nada negativo.

The hotel is conveniently located near Susukino, with stations close by. The staff are friendly and helpful, providing nightwear, razors, and toothbrushes free of charge. The comfortable bed and quiet room ensure a good night's sleep. Additionally, there is a convenience store nearby and coin laundry available in the basement.

The breakfast offered was limited to hot drinks and various breads, lacking variety compared to other hotels in the area.

As women traveling alone, we felt safe and comfortable at this hotel. The staff were friendly and helpful, going above and beyond to assist us during our stay. The location was convenient, with easy access to transportation and plenty of nearby convenience stores. The rooms were clean and quiet, providing a peaceful night's sleep. We appreciated the availability of amenities like shampoo, conditioner, hairdryer, and even a straightener. The hotel also had a coin laundry in the basement, which was a convenient feature for us.

We felt happy with our stay and had nothing to complain about.

The location was great, and the hotel was warm and cozy. They provided shampoo, conditioner, a hair dryer, and even a straightener. The bed was comfortable, and everything was very clean. I loved having a fridge in the room, and the lobby area had a microwave and hot water available. The staff were incredibly helpful, making calls and helping me with my accommodations for the rest of my trip. They even provided tea cups for my room. The hotel is located in a lively and colorful area with lots of seafood restaurants, and it's safe and family-friendly. The tram stop right next to the hotel was a fun way to explore the city.

I do recommend this hotel.

The hotel is conveniently located, just a short walk from the train station. There are also convenience stores nearby. The bed was comfortable and the room was quiet. The staff went above and beyond to assist me with my accommodation needs for the rest of my trip, making phone calls on my behalf and even helping with clothes drying. Additionally, they provided tea cups for use in the room. There may not have been a kettle in the room, but there is hot water available at the reception 24 hours a day. I appreciated that extras like toothbrushes, razors, and yukatas were available in the lobby. The hotel also offers a coin laundry service in the basement. I was very satisfied with my stay, especially considering that I am a budget traveler.

I felt right at home during my stay and had no complaints.

This review is based on my recent stay at a hotel in the lively Susukino area. The staff at Swanky Hotel Otomo were friendly and helpful, even with the language barrier. The location was great, with plenty of seafood and yakitori restaurants nearby. The hotel was warm and the bed was comfortable. Shampoo, conditioner, a hair dryer, and even a straightener were provided. I appreciated having a fridge in the room, as well as access to a microwave and hot water in the lobby. The staff went above and beyond, helping me with accommodation for the rest of my trip and providing tea cups for the room. The availability of toothbrushes, razors, and yukatas in the lobby was a nice touch. a pleasant stay with plenty of convenient amenities.

Can recommend this hotel.

The bed was comfortable and the room was quiet, allowing for a good night's sleep. The staff were extremely helpful, going above and beyond to assist with my accommodation needs for the rest of my trip. They even made phone calls on my behalf. Additionally, they provided tea cups and helped with clothes drying. The hotel's location was convenient, just a short walk from the station. There were also several convenience stores nearby.

Can honestly say there wasn't anything not to like.

I recently stayed at a hotel in the Susukino area for a week while exploring the vibrant city of Sapporo. The staff at the hotel were friendly and went above and beyond to assist me, despite the language barrier. The location was fantastic, with plenty of seafood and yakitori restaurants to choose from. The hotel was right next to a tram stop, adding to the fun and convenience of getting around. The room was comfortable and quiet, and the staff even helped me arrange accommodations for the rest of my trip. The availability of toothbrushes, razors, and yukatas in the lobby was a nice touch. a great experience!

We had a fantastic stay at the hotel. The staff were friendly and helpful, ensuring our needs were met. The hotel was conveniently located, just a short walk from the station, making it easy to explore the city. The cleanliness of the hotel was top-notch, and we were impressed with the well-maintained facilities. Additionally, the transportation options were great, with a tram stop right next to the hotel, allowing us to easily get around the city.

Everything is what we need and want.

They even made several phone calls on my behalf to arrange accommodation for the rest of my trip. The room was quiet, and the bed was comfortable. I also appreciated the provision of tea cups and hot water in the room. The hotel's location was convenient, with the train station just a short walk away. There were also convenience stores nearby for any essentials I needed.

Felt snug, no complaint.

I had a fantastic stay at this hotel! The staff were incredibly helpful and went above and beyond to assist me with various requests, such as arranging accommodation for the rest of my trip and making phone calls on my behalf. They even helped me with drying my clothes and provided tea cups for my room. The bed was comfortable, the room was quiet, and everything was very clean. I also appreciated the availability of extras like toothbrushes and yukatas in the lobby. The hotel's location was great, being warm and conveniently situated near public transportation. It was also surrounded by plenty of seafood restaurants, making it easy to find delicious meals.

Could not be improved in any way.

The hotel staff were friendly and helpful. They provided excellent service, helping with accommodation arrangements and offering assistance with clothes drying. The location was convenient, with nearby tram stops and a short walk from the station. The hotel was clean and had useful facilities like a fridge in the room and a coin laundry in the basement.

Can't fault the property in any way.

my recent stay in sapporo for a wedding was amazing, and swanky hotel otomo exceeded my expectations. friendly staff, great location, and clean rooms with amenities made it a memorable experience.

Elevator wait times were too long.